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Reviews

Read Jason K.‘s review of Absolute Appliance Services on Yelp

From 140 reviews
Xuelian Bai

Called for dishwasher repair today and Rom was really nice and professional. Although it will be too expensive to fix it, I am glad I found this company and highly recommend their service.

via Google
Pegi Demlow

WOW! Rom, the technician was on time, diagnosed the problem with my Whirlpool ice maker, made recommendations, had the parts and had the ice maker working again in less then an hour.

The service department was also very efficient in …

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via Google
Will Roya

Thanks for the good service and fix of the ice maker and also with the washer and dryer.

via Google
Darwin Dorotan

Fantastic service! Rom was flexible to work around my schedule to fix two of my appliances at a reasonable time and cost. Excellent customer service and highly recommended.

via Google
Jason Spronk

Wow, this was a great experience. Rom squeezed me in when out dryer heater went out Friday night. Nobody else could make it until Monday or Tuesday. It’s not even 11am Saturday and Danny fixed it.

via Google
Deidra Boyles

I will be a repeat customer (if needed)! Rom had an immediate opening and he showed up exactly when he said he would. Very fair pricing and a very nice guy. My dryer works great again!

via Google
M

Rom came by after I scheduled an appointment to have my freezer checked. He immediately pointed out the issue and was very honest about the price vs the value of fixing it. I appreciated his openness and even though he admitted he could fix…

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via Google
Josh Vernon

My washer broke and I was pissed.

It's brand new – barely a year old – and some part came out and I didn't have the time to figure it out. I called LG and they referred me to two warranty repair places. Those places charge a $75 fee to come…

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via Google
elton marvin

What is left to say about this co. I called; Rom came out, fixed my junk Samsung range for a fair price

I’m happy, drop the mike, end of story.

via Google
mark safeway

Was very honest and did exactly what he came to do. I would highly recommend

via Google
Heather Davis

We have used Absolute Appliance Services twice. Both times they were on time, called with an ETA and provided honest answers. They were clean and trust worthy. The second time he suggested we buy another washing machine due to the cost of …

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via Google
fidelio

tl:dr

responsive, quick service. problem solved within hours of first contact. really fun, kind, and pleasant technician (Rom). would definitely recommend, and call again. couldn't have had a better experience unless it was free. A+

called …

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via Google
Greg Gilman

Very easy dealing with Rom. Our oven was having issues and he was able to diagnose it, order the part and install it. The part was defective though as we continued having issues. Rom got a new part and came out to install so the process was…

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via Google
Robert Ahrendt

Rom, the owner, came out and was able to diagnose the problem quickly, he ordered the necessary parts and made repairs within a few days . He is very clean, very professional and I would definitely use him again. Highly recommended!

via Google
Eun Yoo

Very nice and funny. Good Servise.

via Google
Nick Brokenshire

Rom was great. Prompt ( we were scheduled for 8am to 10am, and he arrived at 8). Diagnosed our ice maker problem, had the part with him, and was done and gone in 30 minutes. I would encourage anyone to use this company.

via Google
Kinue Marradi

Great service!!! Rom was wonderful! He explained what is the problem about our washer really nice and clear. We ended up buying new washer since the cost of the repair was about same as buying the new one, but he didn’t charge us anything…

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via Google
Shanos Hardy

Rom diagnosed my problem and went above and beyond. He also made some great suggestions for my future purchase. Thanks again!

via Google
Nick Binger

Great experience. Rom at Absolute Appliance Services was amazing from start to finish. He came out right on time, quickly diagnosed the issues in both appliances and fixed them both in a professional and cost-effective way. I would highly …

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via Google
Roni Levy

Rom is punctual, very knowledgeable, reasonably priced and above all – HONEST! This is the second time we've called him (for two different appliances), and he waived the service fee both times because he had to refer us to another company …

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via Google
Robin Lewison

Great service, Rom fixed my dishwasher, built in fridge and oven. Would definitely recommend to anyone.

via Google
Christine Cabrera

Rom was very thorough and honest! Our washer wasn't spinning, but was able to agitate and drain so I thought it could be a fairly easy fix. It ended up being way more than that, which would've cost us more than a brand new washer. He didn't…

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via Google
Marji Hartman

Professional, friendly and knowledgeable. Freezer ice maker was diagnosed and replaced promptly!

via Google
Michael Robbins

Rom provided Great service! Expert technician! This is the only company you should call for your appliance repair needs.

via Google
The Ender Breckin

Great service. Rom came out and knew exactly what the problem was. Very nice and helpful and saved us some money on top of it.

via Google
Joyce Holtz

My GE Refrigerator was working but making a strange clicking noise. I did some research and found excellent reviews on this company, so I decided to call them.

What a great Company. I called and the lady scheduled me for an appointment with…

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via Google
Joyce Holtz

My GE Refrigerator was working but making a strange clicking noise. I did some research and found excellent reviews on this company, so I decided to call them.

What a great Company. I called and the lady scheduled me for an appointment …

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via Facebook
Clifton Cole

Great service and reasonable price. Saw one of there trucks on the street and gave them a call. My refrigerator was making a loud noise and the fridge/freezer was not cooling as usual. They set up an appointment the next day for time …

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via Google
Alan Gegax

I just got off the phone with the folks at Absolute Appliance Services, and I could not be more pleased. The main bearing on my washing machine needs replacing, so I called to schedule a service appointment.

The technician talked to me, and…

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via Google
Lamarr Laird

The repairman was prompt and knowledgeable. They worked around my schedule and now I’m back to happily drying my clothes.

via Google
Sam Walston

Rom was super friendly and helpful. Got my dryer back up and working quickly.

via Google
Melissa Trujillo

Thank you so much for coming out so fast and fixing my dryer... Your honesty and professionalism is appreciated and I’ll definitely be referring you to anyone in need... I’m excited to do my laundry 🤗

via Google
Randy Heffelfinger

Professional and even a bit early getting here. went right to work and got me a quote that was more than fair. I recommend this company to anyone having appliance repair issues.

via Google
Nick Ferndino

Showed up early and diagnosed the problem right away. Will definitely call them back out for repairs in the future.

via Google
Crystal Williams

Love this place and the tech he was very honest. Rom your awesome man thanks for all your help.

via Google
Jamie Parsons

Love this company and will definitely use them in the future. Ron came to fix our washer. He was clean cut, friendly, and nice to my kids. He was honest about our 16 year old washer and said that it would be cheaper to get a new one than …

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via Google
Janet Kwak

I was very skeptical about the sheer number of positive reviews on Yelp for a home services company, but the reviews seemed genuine so I gave them a try. My double convection ovens were making racket every time I turned it on. Rom used my …

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via Google
Jonna Sansom

Called for service on Tuesday, Rom came next morning on-time and did an exceptional & professional job replacing a motor bracket that made my dryer sound like a jet engine as well as giving it a MUCH NEEDED SERVICE of vacuuming all the …

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via Google
Thomas Madison

Great service!!!!! Rom C. Is a great tech very friendly and knowledgeable about his craft. Came in for the job....

via Google
Tara Geever

Rom was my Tech! I messaged on yelp and got an immediate response. I downloaded the app and scheduled service. Prompt, quick and efficient. I will use again!

via Google
Christopher Fleming

I had Rom come out to check on my Samsung dishwasher because it stopped working (by the way Samsung appliances are terrible, it's 2 years old and it's something as stupid as a flow sensor!!). Anyway, Rom figured out what the problem was and…

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via Google
Susan Strehlow

Rom was fabulous because he explained everything clearly and was very friendly. He gave me a lot of excellent advice and waived the trip charge for a senior. Thanks Rom!!!! Thanks Google!

via Google
Osambela Family

Absolute Appliance Services's number one priority is customer service. They will go far and beyond to provide 5 star service in the repair appliance industry. The certified technician Rom is amazing and goes beyond other technicians to …

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via Google
Lisa S

Knowing one day I would need service on one of my appliances I bookmarked this business because of the impressive reviews and I wanted to be ready because I had a nightmare experience by another repair business some time ago. My Kitchenaid …

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via Google
Tina Orcheezy

I wouldn't call anyone else to fix an appliance in my home, besides Absolute Appliance. I was scheduled to have a diagnosis of my Samsung dishwasher from 9am-11am, and Rom was here at exactly 9am. I've never had a repairman come on time, …

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via Google
Amy Musick

Easy to make an appointment. Came right when they said they were going to come. Excellent customer service, friendly and personable. Fair prices. Would recommend to a friend.

via Google
Scott Siverhus [Canarelli MS]

Fair, knowledgeable, prompt. 'Absolute' will absolutely be our go-to for future appliance repair needs.

via Google
Joel Wong

Our refrigerator went out and we needed it fixed right away. These guys were FAST. Rom hooked us up with the yelp discount. Couldn't be happier.

Response from business owner

Thanks Joel. Glad we could get that handled quickly for you. Thanks for the 5-Stars and sharing your Absolute Appliance Services experience. -Absolute Appliance Services

via Google
Lauren Archer

Awesome service! Rom was timely, knowledgeable and great to work with. Great pricing! Will use this Absolute Appliance service for every future home need.

Response from business owner

Thanks Lauren for choosing Absolute Appliance services and the 5-Star Rating.

Absolute Appliances Services Management

via Google
Brent-Jennifer Eckersley

Rom was amazing. They come out on time when promised. He was able to find the problem and fix it in an hour and saved me hundreds in potentially lost food. Mike, the other service gentleman was just as knowledgeable, so no matter who you …

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Response from business owner

Thank you Brent for sharing your experience with Absolute Appliance Services and Thank you for the 5-Star Rating.

Absolute Appliance Services Management

via Google
Jennifer Dunyon Eckersley

Rom was amazing. I have a built-in fridge that stopped cooling. Joy, the office girl bumped me up in the que because fridges take priority (lost food and all). They came out on time when promised. He was able to find the problem and fix it …

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via Facebook
Chelsea Prollamante

We were scheduled an appointment for the next morning and the repair was timely and quick! Extremely friendly and professional service.

Response from business owner

Chelsea;

Glad our team was able to be there and help with your repairs in a timely manner. Thank you for choosing Absolute Appliance

Absolute Appliance Management

via Google
Daniel Skubal

Rom did a great job replacing parts on my dishwasher and gave it a superb cleaning. Now it is like new again!

Response from business owner

Thank you Daniel for the 5-Stars and kinds words. Absolute Appliances Management

via Google
Brook Vincent

Our repair man, Rom....was pleasant, professional, and knowledgeable. He was able to repair an older model oven that I thought was beyond repair. He saved us a lot of money. I would definitely recommend!

Response from business owner

Brook .. so glad Rom and our Absolute Team was able to assist with your oven! Thank you for the 5-stars and kind words.

Absolute Appliance Services

via Google
Mo Jr

This is the second time that Rom has serviced appliances for us. Each time he has been very timely and explains everything he is doing so that we know what is needed. I would recommend Absolute Appliance Services to a friend and would use …

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Response from business owner

Awesome! Thanks Mo for calling on us once again and for 5-Star rating! Tell your friends.

Absolute Appliance Services

via Google
Cathy Halka

Fixed my dryer- replaced drums. Professional, same-day service, arrived during agreed upon 2 hour window. Highly recommend.

Response from business owner

Cathy;

So glad The AAS team was able to get your dryer fixed in a timely manner. Thank you for choosing Absolute Appliance.

Absolute Appliance Management

via Google
Oanh Le

Absolute appliance is amazing! Rom came out and serviced our dishwasher and did an amazing job. His costumer service is exceptional and he really cares. He was knowledgeable and friendly and made the experience great. We definitely will be …

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via Google
Eli Fox

Rom came and replaced my Ice maker and got my freezer running again. Fast. Friendly. Honest. Great service. Can't go wrong with choosing them for refrigerator repair. I will definitely call again when we have another issue with appliances.

Response from business owner

Eli;

Thank you for sharing your experience with Absolute and the 5-Stars. Glad you're back up and running! Absolute Appliance Services

via Google
Kristy Arnold

Rom was amazing! Appointment scheduled between 9 & 11am. He called right at 9, arrived within 10 minutes. My dishwasher had stopped cycling the water through the unit. After taking a look at it he was able to determine that the motor was …

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via Google
James Means

Rom was prompt, he arrived within the window and within minutes of his call. He diagnosed the initial problem, recognized that further repair would not be cost effective and recommended we replace the washer. His friendly, professional, and…

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Response from business owner

Thanks James for the review. Rom is a stickler for excellent customer service. We appreciate you calling on AAS

Absolute Appliance Services Management

via Google
neda jones

I called on Saturday the lady who answered the phone was very nice and promptly found a opening for the next business day Monday. Very professional fixed my refrigerator and dishwasher at the same time called ahead and arrived on time these…

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Response from business owner

Thanks Neda for sharing your experience with AAS and choosing us for your appliance repair needs.

Absolute Appliance Services

via Google
Stella Finck

Terrific experience with this company. Very friendly person at the phones and the technician who repaired our GE Monogram was very knowledgeable. He honed in on the problem right away, made the repair and the price was fair and reasonable. …

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Response from business owner

Love that you had a great experience when you call on Absolute Appliance Services.

Thank you for the 5-Star Rating

Absolute Appliance Services Management

via Google
Cheryl Snow

I got an email confirmation for my appointment and a phone call when the repair man was heading over. Rom was really professional, respectful of my home, and efficient. I had seen Absolute had good reviews on Yelp--the service did not …

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Response from business owner

Thank you Cheryl for calling on Absolute. So glad we could help.

Absolute Appliance Services Management

via Google
Madelin Goodland

Very polite tech came to fix our dishwasher. Quick and efficient service and I felt like he wasn't trying to screw me over. Highly recommend this company if you need an appliance fixed!

Response from business owner

Thank you Madelin for the great review and 5-stars.

Absolute Appliance Services Management

via Google
jamie cox

fantastic customer from rom and john. very professional guys. microwave repaired under $250 and one hour. didn't have to buy a new one which is about priceless these days! thank you so much; will definitely call again for future appliance …

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Response from business owner

Jamie!

So glad we could help! Thanks for the 5-Stars.

Absolute Appliance Services

via Google
Kayanne Johnson

Rom was very helpful and knowledgeable about our dishwasher. While the problem is too costly to justify a repair at this point (we will most likely need a brand new one), we will definitely be using him in the future!

Response from business owner

So Glad we were able to help. Thank you for choosing Absolute Appliance Services and thinking of us for future needs.

Absolute Appliance Services Management

via Google
Jen D'Incecco

We had a fantastic experience with Rom and Absolute Appliance Services. Not only was getting an appointment easy, Rom showed up within the time window. He was honest about one of the repairs not being worth the time and money, then did the …

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Response from business owner

Thank you Jen for the kind words and 5-STAR Rating. Call us anytime. It's our pleasure

Absolute Appliance Services

via Google
Andrew Frank

This is a good company. Rom is friendly, knowledgeable, and professional. He fixed our oven in less than an hour and charged a fair price. I have no complaints.

Response from business owner

Thank you Andrew for choosing Absolute.

Absolute Appliance Services

via Google
keithoba

I'm very happy with the service I received from this company. The two technicians that I dealt with (Mike&Rom)were professional and knowledgeable. They fixed my dryer for less than the estimate with a one year guarantee to boot. I'm a very …

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Response from business owner

Thank you Keith for the kind words & recommendations!

Absolute Appliance Services Management

via Google
Eric Vozzola

Absolute Appliance was great! I had a very specific problem with an uncommon washer/dryer combo and they were able to diagnose and fix it without a problem. Their serviceman, Rom, helped me the whole time and was excellent. Great customer …

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Response from business owner

Eric.. so happy we could help you and share some knowledge along the way! Your kind words & 5-Star rating is very appreciated !

Absolute Appliance Services Management

via Google
angie nantz

High praise & recommendations. Not only did I get a response to my contact on a Sunday, I got an appointment scheduled for the next morning!

On time, so very nice and answered all my myriad of questions. I was given an estimate and …

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Response from business owner

Wow. Thank you Angie!! And thank you for choosing AAS for your appliance repair needs.

Absolute Appliance Services

via Google
Peter Shalvoy

Old, dodgy garage fridge wasn't getting cold enough. Rom came out and was professional, knowledgable and honest. He even cut me a break with the consulting fee! Will definitely be using them for all my appliance needs in the future. Highly …

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Response from business owner

Peter.. so glad we were able to help with the garage fridge. In this Las Vegas heat it's a must!

Appreciate the 5-Stars & kind words.

Absolute Appliance Services Management

via Google
John Thorpe

Rom arrived on time, quickly diagnosed the problem, had the necessary replacement part on hand, and had my washing machine back up and running in no time. Will call again the next time an appliance goes haywire.

Response from business owner

John.. glad everything is back up and running. We hope nothing else goes haywire.. BUT are here when you call on Absolute! Absolute Appliance Services

via Google
Leana Smith

Mr. Rom was awesome!!!! He was very friendly and thorough. Mr. Rom took his time and exhausted all possibilities to help save me some money. Highly recommended!

Response from business owner

Thanks so much for Leana for the 5-stars and kind words.

Absolute Appliance Services

via Google
rich weiss

Rom was out recently to perform an appliance repair and he proved to be considerate, knowledgeable, honest and fair. I would use these guys anytime and trust that I am getting quality assistance 'on schedule' at a fair price.

Response from business owner

Thank you Rich, and thank you for the 5-Stars. – Absolute Appliance Services

via Google
Heather Kirk

Responsive and timely. Professional and honest about our issues. Good job Rom.

Response from business owner

Thank you Heather. Glad Rom and our Absolute team could accommodate.

Absolute Appliance Services Management

via Google
Rebecca Scovill

Fast service, fixed my refrigerator, provided a warranty. Rom was awesome! Will hire again!

Response from business owner

Rebecca;

So glad the repairs worked out and that you'll call on us if you need anything again. Thank you for the review and the 5-Stars.

Absolute Appliance Services Management

via Google
Nick Jackson

AAS repairs a wide variety of appliances. I went with them for my microwave repair due to their stellar Yelp rating. The owner, Rom, went out of his way to make sure my unit got fixed right. He was on time for the appointment and had the …

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Response from business owner

Thanks Nick for giving Rom & AAS a chance. Glad we were able to get it repaired & keep those lines of communication open.

Absolute Appliance Services

via Google
Nick Pangallo

I've used them three times now and they've always done a great job. great customer service, and at a great price. I will be using them again and again in the future.

Response from business owner

Thank you Nick for the repeat loyalty and kind words.

Absolute Appliance Services Management

via Google
Callie Frank

My oven wasn't heating up, and I put in a request for an appointment the next morning. Sure enough, they showed up! I got a call with a window when the technician would arrive, and he was here at the beginning of the window. He was quick, …

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Response from business owner

SO glad we were able to get you all fixed up Callie.

Thank you for the kind words and 5-stars!!

Absolute Appliance Services

via Google
Jamila Kibibi-Kendall

Our experience with Rom from Absolute Appliance Services was excellent. He was prompt, professional, friendly, reasonably priced, and last but not least---knew what he was doing---stove fixed in under an hour!

Response from business owner

Love hearing that things welt well Jamila! Thank you for choosing AAS!

Absolute Appliance Services Management

via Google
J.D. Slack

My refrigerator stopped cooling in the morning. I called around, Rom was able to come out the same day (lucky on my part). He definitely knew what he was doing. Pinpointed the problem in a few minutes. Gave me a good quote and let me use a …

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Response from business owner

So glad it worked out John. Thank you for the 5-Stars and sharing your experience with Absolute Appliances.

Absolute Appliance Services

via Google
Dream Car Rentals U-Save Las Vegas

Hi this is Tena. Absolute came to my house and got back with me fast on a part he had to look up, it was a little more then what Rom quoted me but he will stand behind his quote if I have them repair my older washer! Rom is a great guy …

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Response from business owner

Thanks Dream Car Rentals.. for the great review and confidence.

Absolute Appliance Services Management

via Google
Diana McIntosh

Great, fast, friendly service. Would definitely recommend. The owner is great to deal with!

Response from business owner

Thanks Diana for the 5-stars and kind words!

Absolute Appliance Services Management

via Google
Ben S

Rom puts his customers needs first. My freezer and fridge were not working. They went out of their way to get me a technician as quickly as possible. The techs were friendly, knowledgeable and pet friendly. He priced me very fairly. I would…

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Response from business owner

Thank you Ben. We sure do care about our customers and appreciate you calling on AAS.

Absolute Appliance Services Management

via Google
TRACY PELLEGRINI

I called on Monday and got service on Tuesday. Rom was great-friendly, knew what was wrong with my dryer, and fixed it in 1/2 hour! I will definitely use this company again. 10 times better than any other repair service I've used in the …

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Response from business owner

That's great news Tracy! So glad Absolute Appliance Services could be of assistance.

Absolute Appliance Services Management

via Google
Duard Nidiffer

Rom was very professional and timely and fair...gave me a deal on a refrigerator fan very happy with service .I would definitely recommend his company to anyone needing appliance service..5 stars ...thanks Rom.

Response from business owner

Thank you Duard for choosing Absolute and allowing Rom to help with your appliance repair need.

Absolute Appliance Management

via Google
Gladis Moller-Kane

Great Customer Service. Left my dryer looking new!

Response from business owner

SO happy to hear all is going well Gladis!! Thank you for the 5-Stars.

Absolute Appliance Services

via Google
Salinda Conklin

My 9 year old Whirlpool quit dispensing ice... it still made it, but wouldn't shoot it out the dispenser. After living with this for a few months, I decided to look at getting it fixed. I first found Absolute Appliance Services on the …

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Response from business owner

So glad you chose Absolute to help you with your appliance needs. Thank you for the 5-stars and kind words.

Absolute Appliance Services Management

via Google
Gregory A Robbins

Great service, very timely. Diagnosed the issue quickly and repair price was reasonable.

Response from business owner

Thanks Gregory for the 5-Stars and calling Absolute for your appliance repairs.

Absolute Appliance Services Management

via Google
Stacey Hatfield

Arrived on-time and performed repair quickly for a fair and reasonable price.

Response from business owner

Prompt and professional is our goal. Thank you so much Stacey for choosing AAS and the kind words!!

Absolute Appliance Services

via Google
Jeff Riley

Rom was on time and very professional.

Price was fair. Workmanship was excellent.

Highly recommended.

Response from business owner

Jeff.

Thank you! So glad we were able to get your repairs handled. We appreciate the 5-stars and further recommendations.

Absolute Appliance Services Management

via Google
Rachel DelaCruz

Rom is amazing! He did a great job diagnosing our problems with our stove/oven. It turned out that we had electrical problems with our 17 year old electrical board, and he provided us with options in order to ensure we made an informed …

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Response from business owner

Rachel. Thank you so much for the kind words about Rom and our services at Absolute Appliances. So glad we were able to help and that you chose Absolute to be your appliance service company.

Absolute Appliance Management

via Google
David Diehl

This was our first experience with Rom and Absolute Appliance Services. Let's just say, it won't be our last. Rom was fantastic! He told us exactly what we needed and did not try to oversell us. Very fair. He wants and earns return business…

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Response from business owner

Thank you David for the awesome review and choosing Absolute Appliance Services. Tell all your friends.

Absolute Appliance Management

via Google
Oanh Le

Absolute appliance is amazing! Rom came out and serviced our dishwasher and did an amazing job. His costumer service is exceptional and he really cares. He was knowledgeable and friendly and made the experience great. We definitely will…

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Response from business owner

So glad everything worked out Oanh! Thank you for the 5-stars.

via Facebook
Karen Wong

After several calls to other companies that were recommended to me, I decided to use Absolute Appliance Services. Rom was able to come by the next day to fix my washer, that just suddenly stopped at fill water cycle. Luckily, it wasn't a …

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Response from business owner

Thank you Karen! We appreciate you sharing your experience and the 5-Star review.

via Facebook
Stella Marubayashi Finck

We had a problem with our GE Monogram microwave oven. Absolute Appliance Service people were so pleasant and polite on the phone. Rom came out for our scheduled appointment on time, was so totally professional, and got right to work. He …

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via Facebook
Angie Nantz

I cannot recommend these folks highly enough. Not only did I get several responses to my contact on a Sunday, I got an appointment scheduled for the next morning, they are closed on Sundays O.O

On time, so very nice and answered all my …

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via Facebook
Catherine Domingo-Aganos

So glad you were referred to me. Rom was great, reliable and trustworthy! Will definitely keep his contact information and use him again!

via Facebook
Jewls B Iulio

Absolutely professional and amazing customer service. Rom knows exactly what he is doing. We have been waiting to get our fridge fixed for a long time by someone who knows what they're doing and as soon as Rom showed up, he knew exactly …

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via Facebook